PROFESSIONAL CERTIFICATE IN INFORMATION TECHNOLOGY
Modules and certificates completed
Technical Support (IT) Case Studies and Capstone
Practice Exam for CompTIA ITF+ Certification
Introduction to Cybersecurity Essentials
Introduction to Hardware and Operating Systems
Introduction to Cloud Computing
Tech Support Career Guide and Interview Preparation
Introduction to Networking and Storage
Introduction to Software, Programming, and Databases
Introduction to Technical Support
WHAT I LEARNT
Master the most up-to-date practical skills and tools used by IT support professionals and how to apply them in an everyday professional setting
Learn hardware and software skills that help users select, install, and configure their devices, operations systems, and applications
Develop a strong IT foundation in topics including cybersecurity, networking, cloud, databases, and be prepared for CompTIA certification exams
Practice customer service and troubleshooting skills by using ticketing systems, hands-on labs, demos, and interactive exercises
Technical Support (IT) Case Studies and Capstone
Completed by: Nicolas Bienvenu by October 9, 2024
Grade Achieved: 82.66%
Practice Exam for CompTIA ITF+ Certification
Completed by: Nicolas Bienvenu by October 2, 2024
Grade Achieved: 98.66% with Honors
Introduction to Cybersecurity Essentials
IBM
Completed by: Nicolas Bienvenu by September 9, 2024
Grade Achieved: 94%
Introduction to Hardware and Operating Systems
Completed by: Nicolas Bienvenu by August 16, 2024
Grade Achieved: 85.93%
Introduction to Cloud Computing
Completed by: Nicolas Bienvenu by September 26, 2024
Grade Achieved: 84%
Tech Support Career Guide and Interview Preparation
Completed by: Nicolas Bienvenu by October 3, 2024
Grade Achieved: 86.67%
Introduction to Networking and Storage
Completed by: Nicolas Bienvenu by September 24, 2024
Grade Achieved: 83.12%
Introduction to Software, Programming, and Databases
Completed by: Nicolas Bienvenu by September 18, 2024
Grade Achieved: 85%
Introduction to Technical Support
Completed by: Nicolas Bienvenu by October 2, 2024
Grade Achieved: 86.50%